Warranty Policy
Welcome to Futurkart, operated by RMPD Future Solar Pvt. Ltd. We are committed to providing reliable solar lighting solutions in India with trusted after-sales support and quality assurance.
This Warranty Policy explains the warranty coverage, replacement support, and claim process for products purchased from Futurkart.
Warranty Coverage
Our solar light warranty covers manufacturing defects and functional issues under normal usage conditions.
Eligible products may qualify for:
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Repair service
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Replacement parts
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Product replacement
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Technical support assistance
This policy applies to:
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Solar Street Lights
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Solar Flood Lights
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Solar Garden Lights
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Solar Wall Lights
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Decorative Outdoor Solar Lights
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LED Outdoor Lighting Products
Warranty Duration
Warranty duration may vary depending on the product category and model.
Standard Warranty Coverage
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Solar Street Lights: 1–3 Years
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Solar Flood Lights: Up to 2 Years
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Solar Garden & Wall Lights: Up to 1 Year
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Decorative Solar Lights: 6 Months to 1 Year
Please check individual product pages for exact warranty details.
What Is Covered
Our LED outdoor lighting warranty generally covers:
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Manufacturing defects
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LED malfunction
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Battery issues within warranty period
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Solar charging defects
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Controller or sensor failure
What Is Not Covered
Warranty does not cover:
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Physical or accidental damage
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Water damage due to misuse
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Improper installation
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Unauthorized repair or modification
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Damage caused by natural disasters
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Normal wear and tear
Warranty Claim Process
To request Futurkart warranty support:
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Contact us with your order details
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Share product photos/videos showing the issue
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Our team will review the claim
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Approved claims may receive repair or replacement support
Required Details for Claims
Please provide:
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Order ID or Invoice
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Product photos/videos
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Description of the issue
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Contact details
Damaged or Dead-on-Arrival Products
If your product arrives damaged or non-functional, please contact us within 48 hours of delivery with clear photos/videos for quick assistance.
Shipping Charges
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Approved manufacturing defect cases may qualify for support shipping coverage.
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Customers may need to bear shipping costs for non-warranty cases.
Limitation of Liability
Futurkart shall not be responsible for indirect damages, installation errors, misuse, or losses beyond the product purchase value.
Customer Support
Futurkart
RMPD Future Solar Pvt. Ltd.
Rajpura, Punjab, India
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Website: www.futurkart.in
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Email: info@futurkart.in
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Toll-Free Support: 7814502614
Final Assurance
At Futurkart, customer satisfaction is our priority. We are committed to delivering durable solar lighting products backed by transparent warranty support and trusted service across India.