Privacy Policy
Welcome to Futurkart. Your privacy is important to us. This Privacy Policy explains how RMPD Future Solar Pvt. Ltd. collects, uses, stores, and protects your information when you visit or make a purchase from our website: https://futurkart.in.
Futurkart is committed to providing a secure, transparent, and trustworthy online shopping experience for customers across India. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Introduction
Futurkart is an Indian e-commerce platform offering high-quality:
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Solar flood lights
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Solar garden lights
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Outdoor lighting solutions
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Smart energy-saving and home improvement products
We respect your privacy and follow responsible data protection practices in accordance with applicable Indian consumer protection and privacy laws.
This Privacy Policy applies to all users, visitors, customers, and partners who access or interact with our website, products, and services.
2. Information We Collect
a) Personal Information
When you place an order, contact us, subscribe to updates, or interact with our website, we may collect the following:
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Full name
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Mobile number
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Email address
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Billing and shipping address
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Company or business name (if applicable)
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Order and transaction details
We only collect information necessary to process orders and improve customer experience.
b) Payment Information
Futurkart uses trusted and secure payment gateway providers to process transactions safely.
We do not store your complete debit card, credit card, banking, or UPI details on our servers. All payments are protected through encrypted SSL (Secure Socket Layer) technology and secure authentication systems.
c) Device & Browser Information
When you visit our website, certain technical information may automatically be collected, including:
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IP address
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Browser type
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Device type
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Operating system
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Website usage activity
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Referral source
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Session and interaction data
This information helps us improve website performance, security, and user experience.
d) Cookies & Tracking Technologies
Futurkart uses cookies, Shopify tracking tools, and analytics technologies to improve website functionality and personalize your shopping experience.
Cookies help us to
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Remember customer preferences
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Improve website speed and usability
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Analyze visitor behavior
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Track marketing performance
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Enhance product recommendations
You may disable cookies through your browser settings; however, some website features may not function properly.
3. How We Use Customer Information
We use customer information for the following purposes:
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Processing and delivering orders
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Providing customer support and warranty services
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Sending order confirmations and shipping updates
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Improving website functionality and user experience
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Preventing fraud and unauthorized activities
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Sharing promotional offers and updates
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Conducting analytics and performance monitoring
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Complying with legal and regulatory obligations
Our goal is to deliver a safe, smooth, and reliable shopping experience for every customer.
4. Sharing of Information
Futurkart does not sell or rent customer information to third parties.
However, limited information may be shared with trusted service providers such as:
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Payment gateway providers
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Shipping and logistics companies
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Shopify platform services
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Analytics and marketing partners
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Legal or government authorities when required by law
All service providers are expected to maintain strict confidentiality and security standards.
5. Payment Security
Customer payment security is a top priority at Futurkart.
Our website uses:
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SSL encryption
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Secure checkout systems
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Trusted payment gateway integrations
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PCI-compliant transaction processing
Sensitive payment information is processed securely and is never stored directly on our servers.
6. Cookies Policy
Cookies are small files stored on your device to improve browsing functionality and website performance.
We use cookies for:
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Shopping cart management
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User session handling
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Website analytics
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Performance optimization
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Advertising and remarketing campaigns
By continuing to use our website, you consent to the use of cookies as described in this policy.
7. Third-Party Services
Futurkart may use trusted third-party platforms and services, including the following:
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Shopify
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Google Analytics
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Payment gateway providers
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Social media integrations
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Shipping and logistics partners
These third-party services may collect information according to their own privacy policies. We encourage users to review those policies separately.
8. Data Retention
We retain customer data only for as long as necessary to:
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Complete transactions
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Provide customer support
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Maintain warranty records
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Meet accounting and tax obligations
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Resolve disputes and enforce agreements
Once data is no longer required, we take reasonable steps to securely delete or anonymize it.
9. Customer Rights
Customers may have the right to:
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Access personal information
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Request correction of inaccurate data
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Request deletion of personal information
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Opt out of marketing communications
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Withdraw consent where applicable
To request any privacy-related action, customers may contact us directly using the details below.
10. Children’s Privacy
Futurkart does not knowingly collect personal information from children under the age of 18.
If we become aware that information has been submitted by a minor without parental consent, we will take appropriate action to remove such information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or technological changes.
Any updates will be published on this page along with the revised effective date.
We encourage users to review this page regularly to stay informed about how their information is protected.
12. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
RMPD Future Solar Pvt. Ltd.
Website: https://futurkart.in
Email: info@futurkart.in
Phone: 7814502614
Business Address: KH-489/320, Industrial Complex, Village Bhadak, Rajpura, Punjab 140401, India
Frequently Asked Questions (FAQs)
Does Futurkart store my payment information?
No. Futurkart does not store complete payment or banking information. All transactions are processed securely through encrypted payment gateways.
Is my personal information safe on Futurkart?
Yes. We use SSL encryption, secure servers, and trusted Shopify infrastructure to protect customer information and online transactions.
Does Futurkart share customer information with third parties?
We only share limited information with trusted partners required for payment processing, order delivery, analytics, and website functionality.
Can I request deletion of my personal data?
Yes. Customers may contact us to request correction or deletion of personal information, subject to applicable legal requirements.
Why does Futurkart use cookies?
Cookies help improve website performance, customer experience, analytics tracking, and personalized shopping recommendations.